Home & Vacant Property Management in London

Vacant Home Management in London

Vacant Property Management (For Those Living Away):

Designed for homeowners who are temporarily away or have a vacant property, this service provides security checks, utility management, and ongoing maintenance to protect the property’s value while unoccupied. We manage everything from garden care and mail handling to 24/7 security oversight, ensuring your home is well-maintained, secure, and ready for your return:

• Regular Property Inspections:
  Our team conducts frequent property inspections to ensure everything is in order, from structural integrity to systems like heating, plumbing, and electricity. We quickly identify and address potential issues to prevent costly repairs later.
• Utility & Bill Management:
  We take care of all utilities, from meter readings to paying bills and ensuring services are properly maintained during your absence, so your property is fully operational when you return.
• 24/7 Emergency Response & Security:
  We provide round-the-clock monitoring and emergency services, handling anything from security concerns to maintenance emergencies, ensuring your property is safe at all times.
• Mail & Package Handling:
  All incoming mail and packages are securely collected, sorted, and forwarded to you, ensuring that nothing is missed while you’re away.
• Vacant Property Security:
  We ensure your vacant property is properly secured with regular checks, including testing alarms, securing all entrances, and coordinating with security services for added peace of mind.
• Household & Property Upkeep:
  We handle everything from cleaning to regular maintenance of key systems, such as HVAC or plumbing, ensuring the property remains in optimal condition and prevents any surprises upon your return.
• Garden & Exterior Maintenance:
  Even when your home is vacant, we ensure the outside of your property remains well-maintained, including regular gardening and seasonal tasks such as clearing leaves, snow removal, or pool upkeep.
• Insurance & Legal Compliance:
  We ensure your property meets all insurance and legal requirements, handling the paperwork and ensuring that your property is fully compliant, so you avoid any potential legal issues during your absence.
• Float Holding Services
  For owners of multiple properties or seasonal homes, we offer float holding services, providing temporary holding of keys and control over property access. This service allows for seamless property management during times when you may not be present.
• Client Arrival Preparation
  When you arrive at your property, we ensure everything is perfectly prepared for your stay. From ensuring your home is fully stocked, your personal preferences are met, and rooms are ready, to arranging transportation, everything is managed with attention to detail for a seamless arrival experience.

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Home Property Management in London

Home Property Management (For Those Living in Residence):

Tailored to homeowners who live in their property, this service ensures proactive maintenance, regular inspections, and personalised care for your home while you reside in it. Whether you need assistance with household staff management, repairs, or maintaining the property’s aesthetic appeal, we ensure your home is always in top condition, supporting your lifestyle with exceptional attention to detail.

Property:

Secure Key Holding & Security

We provide secure key holding services to ensure your property remains protected at all times. Our team maintains access control, ensuring that keys are securely stored and only accessible by authorized personnel. Alongside this, we manage advanced security systems, including surveillance and alarm monitoring, to guarantee your property’s safety.

Property Inspections

Our team conducts regular property inspections to ensure everything is in perfect condition. From checking for any maintenance issues to verifying that security systems are working properly, our inspections help preserve the property’s value and prevent future damage.

Bespoke Digital Client Platform

Our digital client platform provides you with real-time access to your property’s details. Through this secure online portal, you can track maintenance schedules, view financial reports, communicate with your property manager, and manage all aspects of your home management from anywhere in the world.

Float Holding Services

For owners of multiple properties or seasonal homes, we offer float holding services, providing temporary holding of keys and control over property access. This service allows for seamless property management during times when you may not be present.

Fridge Stocking & Grocery Shopping

We take care of your fridge stocking and grocery shopping, ensuring that your kitchen is always stocked with your preferred items. From fresh produce to specialty foods, we can arrange for regular deliveries or prepare your home for your arrival.

Reactive and Preventative Maintenance

We offer both reactive and preventative maintenance to ensure your home is always in peak condition. Our team handles urgent repairs as well as proactive inspections to prevent issues before they arise. This ensures that all systems, appliances, and utilities are functioning smoothly.

Post & Bill Management

We manage your post and bills, sorting and forwarding any important mail directly to you. Additionally, we ensure all bills are paid on time, including utilities, taxes, and other services, to prevent any disruptions or late fees.

Housekeeping & Laundry Services

Our housekeeping and laundry services ensure your home is always immaculate. From daily cleaning routines to deep cleaning services, we offer a full spectrum of housekeeping care. We also manage laundry services, including washing, ironing, and dry cleaning, so your home remains organized and spotless.

Client Arrival Preparation

When you arrive at your property, we ensure everything is perfectly prepared for your stay. From ensuring your home is fully stocked, your personal preferences are met, and rooms are ready, to arranging transportation, everything is managed with attention to detail for a seamless arrival experience.

Premium Services

Our premium services encompass a wide range of bespoke offerings designed to elevate your living experience, including luxury concierge, bespoke travel arrangements, event planning, and more. We provide the highest level of personalized service tailored to your specific lifestyle.

Chauffeur Services

We arrange chauffeur services for your convenience, ensuring you have a professional driver at your disposal whenever needed. Whether it’s a ride to the airport or a day of errands, our drivers offer the highest standard of comfort and professionalism.

Pet Walking & Care

For pet owners, we offer pet walking and care services to ensure your pets are well-cared for while you’re away. Our team provides regular walks, grooming, feeding, and any other care your pets may require to maintain their well-being.

Personal Chef

Our personal chef service allows you to enjoy gourmet meals at home without the effort. Whether you need daily meals, event catering, or a one-off special dinner, our chefs prepare personalized menus tailored to your tastes and dietary preferences.

Landscape / Garden Assistance

We provide expert landscape and garden assistance to maintain the exterior of your property. From regular lawn care to seasonal planting and design, we ensure your outdoor spaces are as pristine and inviting as the interiors of your home.

Personal Shopping

Our personal shopping service caters to your wardrobe needs, whether you require seasonal updates, special occasion attire, or a full wardrobe overhaul. Our stylists assist in curating a fashion-forward, personalized collection that reflects your unique style and preferences.

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Post Project Management

Feeling overwhelmed about where to begin with your project, or uncertain after your renovation is complete? We’re here to help. With our extensive network of developers, builders, joiners, and interior designers, we can support you through projects of any size, from minor updates to major renovations.

If you’re overseas and need someone on-site to monitor progress and ensure deadlines are met, our team is ready to guide you through every phase. We have experience managing everything from swimming pool installations to transforming a bedroom into a functional home office.

Once the work is complete, let us assist you with snagging your property and establishing preventative maintenance contracts. Our network of contractors can handle the smaller tasks that developers might overlook, create a personalised home guide, set up your utility accounts in your name, and ensure your home is cleaned, styled, and ready for occupancy.

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Vehicle Management

We handle a wide range of vehicle management tasks to simplify your life, including insurance renewals, MOTs, valeting, record keeping, maintenance, road tax, refueling, bespoke vehicle enhancements, ULEZ and congestion charge payments, residents’ parking permits, and much more. Contact one of our team members to learn more about how we can assist you.

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Home Set-Up Service

They say the three most stressful life events are death, divorce, and moving house—let us take “moving house” off that list for you. We specialise in sourcing everything you need for your new home, from utensils and kitchenware to sofas and beds, ensuring every detail is perfectly in place.

Imagine stepping into your new home with a fully stocked fridge, cupboards filled with essentials, your favourite toiletries in the bathrooms, phone chargers plugged in, beds beautifully made, heating or AC set to your preference, shipments unpacked, and furniture arranged just the way you like it.

We also manage the administrative tasks, providing a complimentary bespoke home manual, ensuring all utilities are registered in your name, and much more. You simply turn the key to find no packing boxes in sight—your home is ready from day one for you to enjoy. This service is particularly popular with those relocating from overseas, offering the ultimate solution for anyone wanting to avoid the hassle and stress of moving.

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Lifestyle & Concierge

We offer more than just a luxury concierge service; we’ve developed a comprehensive lifestyle offering tailored to the needs and desires of our clients. In addition to providing personalized access across 55 countries and 24/7 assistance year-round, we have dedicated teams ready to manage everything from travel and education to art, weddings, and fine wine.

Our experts are committed to overseeing every facet of your lifestyle, ensuring you remain connected and able to experience the very best that the world has to offer.

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