PRIVACY NOTICE

Quintessentially Estates Limited

Introduction

Welcome to the Quintessentially Estates Limited privacy notice.

We respect your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, and protect your personal data, and outlines your rights under data protection law.

This notice applies to your use of our website and services.

1. Important Information and Who We Are

Purpose of this privacy notice

This privacy notice explains how Quintessentially Estates Limited collects and processes your personal data.

This website is not intended for children.

Controller

Quintessentially Estates Limited is the data controller responsible for your personal data.

Contact Details

Data Protection Officer: BLS Stay Compliant Ltd
Email: info@bls-ltd.co.uk
Address: Blake House, 18 Blake Street, York, YO1 8QG
Telephone: 01904 217788

You have the right to complain at any time to the Information Commissioner’s Office (ICO).

2. How Is Your Personal Data Collected?

We collect data through:

• Direct interactions: forms, emails, phone calls, registrations, service requests
• Automated technologies: cookies, server logs, analytics tools
• Third parties/public sources: e.g., Companies House, HM Land Registry

3. The Data We Collect About You

We may collect:

• Identity Data: name, date of birth
• Contact Data: address, email, phone, residency status, ID documents
• Financial Data: bank/payment details
• Transaction Data: payment and service history
• Technical Data: IP address, browser details
• Profile Data: preferences, feedback
• Usage Data: how you use our website
• Marketing and Communications Data: preferences and communications

We may also use aggregated (non-identifiable) data.

We do not intentionally collect special category data unless required and lawful.

4. How We Use Your Personal Data

We use your data only when lawful, including:

• To perform a contract
• For legitimate business interests
• To comply with legal obligations

Key Uses:

• Registering you as a client
• Providing services and managing payments
• Managing our relationship with you
• Improving services and website functionality
• Ensuring security and fraud prevention

Marketing and Opting Out

We may send you marketing communications where permitted by law.

Every marketing email will include a clear opt-out/unsubscribe option.
You can opt out at any time by contacting us or using the unsubscribe link.

We will obtain your consent before sharing your data with third parties for marketing.

5. Disclosures of Your Personal Data

We may share your data with:

• Group companies
• Service providers (IT, legal, finance)
• Regulators (e.g. HMRC)
• Business partners

All third parties must protect your data and only use it as instructed.

6. International Transfers

Your data may be transferred outside the UK/EEA.

We ensure protection via:

• Adequacy decisions
• Standard contractual clauses
• Equivalent safeguards

7. Data Security

We use appropriate technical and organisational measures to protect your data, including:

• Secure systems
• Access controls
• Confidentiality obligations

We also have procedures to deal with data breaches.

8. Your Legal Rights

You have the right to:

• Be informed about how your data is used
• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing
• Restrict processing
• Transfer your data
• Withdraw consent

You can exercise these rights by contacting us.

We aim to respond within one month.

9. Glossary

Includes definitions of lawful bases, legitimate interest, contract performance, and legal obligations (unchanged from your original wording if required).